Last Updated: September 18, 2026
Trust Within Therapy (“Trust Within Therapy,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting trustwithintherapy.com (the “Website”).
This Privacy Policy explains the types of information that may be collected through the Website, how that information may be used and shared, and the choices available to you.
By using this Website, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
We may collect information that you voluntarily provide through the Website, including when you:
– Submit a contact or inquiry form
– Request a consultation or appointment
– Communicate with us by email
– Use scheduling or other interactive features available through the Website
Depending on how you interact with the Website, this information may include your name, email address, telephone number, and other information you choose to provide.
Please do not submit highly sensitive medical, mental health, or other confidential information through general Website contact forms or standard email unless specifically instructed to do so through an appropriate secure method.
2. Information Collected Automatically
When you visit the Website, certain technical information may be collected automatically by the Website or services used to operate it. This may include:
– IP address
– Browser and device type
– Operating system
– General geographic information
– Referring website or source
– Pages visited
– Date and time of visits
– Website interactions and usage information
This information may be used to operate, secure, maintain, and improve the Website and to better understand how visitors use it.
3. Cookies and Similar Technologies
The Website may use cookies or similar technologies to support Website functionality, remember preferences, understand Website traffic, improve performance, or provide other Website features.
Some cookies or technologies may be provided by third-party services used in connection with the Website.
You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of some portions of the Website.
4. How We Use Information
Information collected through the Website may be used to:
– Respond to inquiries and requests
– Communicate with prospective or current clients
– Facilitate consultation or appointment requests
– Operate and maintain the Website
– Improve Website content and user experience
– Protect against fraud, misuse, or security threats
– Comply with legal and regulatory requirements
– Carry out other purposes disclosed when information is collected
Trust Within Therapy does not sell your personal information in exchange for monetary compensation.
5. Therapy and Protected Health Information
This Privacy Policy primarily addresses information collected through the public Website.
Information collected or maintained as part of an established therapist-client relationship may be subject to additional privacy protections, professional confidentiality requirements, and applicable federal and state laws.
Where applicable, the collection, use, and disclosure of protected health information (“PHI”) is governed by the Health Insurance Portability and Accountability Act (“HIPAA”), other applicable privacy laws, and Trust Within Therapy’s Notice of Privacy Practices.
The Notice of Privacy Practices, rather than this Website Privacy Policy, governs how PHI maintained as part of professional healthcare services is used and disclosed when HIPAA applies.
6. Third-Party Services
Trust Within Therapy may use third-party companies and services to operate portions of the Website or provide related functionality.
These may include services for:
– Website hosting
– Appointment scheduling
– Client portals
– Telehealth
– Payment processing
– Website analytics
– Email or communication
– Security and spam prevention
Information provided directly to a third-party service may also be subject to that provider’s privacy policy and terms.
Trust Within Therapy seeks to use third-party services appropriately based on the nature of the information involved and applicable privacy requirements.
7. Website Analytics and Tracking Technologies
The Website may use analytics or similar technologies to better understand Website traffic, performance, and visitor interactions.
Healthcare-related information can be particularly sensitive. Trust Within Therapy endeavors to use Website technologies in accordance with applicable privacy and healthcare requirements.
Website visitors should avoid entering sensitive health information into Website fields or features unless those features are specifically intended and appropriately configured for that purpose.
8. How Information May Be Shared
Trust Within Therapy may disclose personal information when reasonably necessary to:
– Provide a service or respond to a request you initiate
– Work with service providers that assist in operating the Website or practice
– Protect the rights, safety, security, or property of Trust Within Therapy or others
– Comply with applicable laws, regulations, court orders, subpoenas, or other legal obligations
– Address suspected fraud, misuse, or security incidents
– Complete a business transition, such as a merger, acquisition, or transfer of business assets, subject to applicable legal requirements
Where health information is protected by HIPAA or another applicable law, its use and disclosure are subject to the additional requirements of those laws.
9. Data Security
Trust Within Therapy takes reasonable administrative, technical, and organizational measures intended to protect personal information.
However, no website, electronic transmission, email system, or electronic storage method can be guaranteed to be completely secure.
For this reason, visitors should avoid sending highly sensitive or confidential information through unsecured communication methods.
10. Data Retention
Personal information collected through the Website may be retained for as long as reasonably necessary to fulfill the purpose for which it was collected, operate the practice, comply with applicable legal or professional obligations, resolve disputes, and protect legitimate business interests.
Clinical records may be subject to separate retention requirements under applicable healthcare laws, professional regulations, and practice policies.
11. Links to Other Websites
The Website may contain links to websites or services operated by third parties.
Trust Within Therapy does not control the privacy practices of third-party websites. When you leave this Website, you should review the privacy policy of the website or service you are visiting.
12. Children’s Privacy
This Website is not directed toward children under the age of 13, and Trust Within Therapy does not knowingly collect personal information from children under 13 through the public Website without appropriate authorization.
Therapy services provided to minors, if offered, are governed by separate clinical policies, consent requirements, and applicable laws.
13. Your Privacy Choices
Depending on applicable law and the nature of the information involved, you may have certain rights regarding your personal information.
You may contact Trust Within Therapy to ask questions about personal information you have submitted through the Website or to request that certain information be corrected or deleted where appropriate and legally permitted.
Certain information may need to be retained to comply with legal, professional, healthcare, recordkeeping, or other obligations.
Rights concerning protected health information maintained as part of your therapy services are addressed separately in Trust Within Therapy’s Notice of Privacy Practices, when applicable.
14. North Carolina and Washington Clients
Trust Within Therapy provides virtual therapy services to eligible clients located in North Carolina and Washington State.
Personal and health information associated with professional services may be subject to federal law as well as privacy, confidentiality, recordkeeping, and professional requirements applicable in the jurisdiction where services are provided.
Nothing in this Website Privacy Policy is intended to reduce privacy rights provided by applicable federal or state law.
15. Changes to This Privacy Policy
Trust Within Therapy may update this Privacy Policy periodically to reflect changes to the Website, services, technology, or applicable requirements.
Updates will be posted on this page with a revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically.
16.Contact Us
If you have questions about this Privacy Policy or the privacy practices of Trust Within Therapy, please contact the practice using the contact information provided on the Website.
Trust Within Therapy
Website: trustwithintherapy.com
For questions specifically concerning the privacy of protected health information, current clients should refer to Trust Within Therapy’s Notice of Privacy Practices or contact the practice directly.
